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Help & resources

Everything you need to get the most out of Veltoria — from integration partners to FAQs to direct support.

Integration Partners

The 23 services Veltoria connects with — payment processors, identity providers, productivity tools, AI providers via BYOK and MCP.

Pricing FAQ

How tiers, tokens, billing, refunds, and overages work. Read this before you upgrade.

Product FAQ

What Veltoria is, how it works, what makes it different, and what you can actually do with it.

Help Center

Talk to a real person at support@veltoria.io. Response times documented in our Terms of Service.

Contact Sales

For enterprise, custom deployments, volume pricing, or anything that doesn't fit the public plans. sales@veltoria.io.

About the Company

NxGen AI Labs — who we are, where we're built, and how to reach us. Operated from Amarillo, Texas.
Product FAQ

Common questions about Veltoria

What is Veltoria?
Veltoria is a private AI assistant from NxGen AI Labs. You get four models — Lite, Standard, Plus, and Pro — all in one workspace, with file uploads, web search, code execution, agents, and MCP integrations.
How is my data protected?
Your conversations are encrypted in transit and at rest. We do not use your conversation content to train, fine-tune, or evaluate any AI model. You can delete individual conversations or your entire history at any time. See our Privacy Policy for full details.
Do I need a credit card to start?
No. The Free tier is available forever with no credit card required. You only need to add a payment method if you choose to upgrade to a paid plan.
What's the difference between the four Veltoria models?
Veltoria Lite is fast for everyday questions. Standard handles balanced reasoning and coding. Plus offers deep analysis with a 1M-token context window. Pro is the maximum-capability tier with vision, agents, and the highest response priority. See the Platform page for details on each model.
Can I cancel anytime?
Yes. You can cancel from your account settings at any time. You retain access through the end of the billing period you've already paid for, after which your account reverts to the Free tier. See our Terms of Service.
What integrations does Veltoria support?
Veltoria connects with the tools you already use via MCP servers and (on the Power tier) BYOK. See our full Integration Partners page for the current list — payment processors, identity providers, productivity apps, and more.
How do I report a bug or request a feature?
Email support@veltoria.io. Include steps to reproduce for bugs; for feature requests, what problem you're trying to solve. We read every email.
Where is Veltoria built?
Veltoria is built in Amarillo, Texas by NxGen AI Labs — a small, focused team that ships fast.

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